Notifications

The Notifications section allows you to configure the events used to send notifications from the platform.

The options are organized according to the area they belong to:

• Operations
• Portal
• Maintenance

Figure 1. Notifications configuration

Operations

The Operations tab allows you to configure notifications related to shipment and reception movements.

Shipments

The Shipments section contains the events that can generate a notification to the customer when a shipment status changes.

Figure 2. Shipment Notifications

The Enable/Disable All option allows you to change the status of all notifications available in this section at once.

Shipment Dispatched

Sends a notification when the shipment changes to Dispatched status.

Shipment Loaded

Sends a notification when the shipment changes to Loaded status.

Shipment In Transit

Sends a notification when the shipment changes to In Transit status.

Shipment Arrived

Sends a notification when the shipment changes to Arrived status.

Shipment in Customs Clearance

Sends a notification when the shipment enters the customs clearance process.

Shipment Cleared by Customs

Sends a notification when the shipment is cleared by customs.

Figure 3. Additional Shipment Notifications

Shipment Delivered

Sends a notification when the shipment changes to Delivered status.

Shipment Not Delivered

Sends a notification when the shipment could not be delivered to the recipient.

Shipment Returned

Sends a notification when the shipment changes to Returned status.

Shipment at Processing Facility

Sends a notification when the shipment arrives at the processing facility.

Shipment Available for Pickup

Sends a notification when the shipment becomes available for pickup at the office.

Shipment Damaged

Sends a notification when the shipment is marked as damaged.

Consolidation Confirmed

Sends a notification when the package consolidation is confirmed.

Receptions

The Receptions section allows you to configure notifications related to goods arriving at the warehouse.

Figure 4. Reception Notifications

Enable/Disable All

Allows you to change the status of all notifications available in the section at once.

Reception Arrived

Sends a notification when the warehouse reception changes to Arrived status.

Exempt Customers

The Exempt Customers section allows you to define customers who should not receive certain notifications, even when the corresponding event is enabled.

Figure 5. Exempt Customers

Add Customer

The Add Customer option allows you to add a customer to the exceptions list.

Figure 6. Add exempt customer

Customer

Allows you to select the customer to be exempted.

Notification Group

Allows you to select the notification group to which the exception will apply.

info

The Customer and Notification Group fields are required.

Actions

Add

Adds the customer to the exceptions list for the selected group.

Cancel

Closes the form without adding the customer.

Portal

The Portal tab contains notifications related to actions performed by Client Portal users.

Figure 7. Portal Notifications

Account

New Customer Registration

Sends a verification email when the Portal registration form is completed.

Reset Password

Sends an email containing the password reset link when the user requests account recovery from the Portal.

Maintenance

The Maintenance tab contains notifications related to administrative users of the platform.

Figure 8. Maintenance Notifications

Security

Enable/Disable All

Allows you to change the status of all notifications available in this section at once.

Reset Password (Admin)

Sends an email containing the password reset link requested from the administration panel.

Administrative User Created

Sends a welcome email when a new user is created from the administration panel.

Actions

Save

Saves the configuration defined for the notifications.